There are 2 ways to edit which contacts are assigned to different gift areas:

1. For a lasting change - edit the gift area the contact is assigned to.

2. For a temporary change - edit the gift to adjust the contacts assigned to that specific month's gift option.

1. To edit the gift area your contact is assigned to, head over to "My Contacts"

• Scroll to find the contact, or search in the search box.
• Click the "Edit" button to the right of the contact you need to update.
• The Gift Area column will become a dropdown choice - choose a new gift area.
• Click "Save" to the right of the contact.

This changes the contact's gift area assignment permanently unless you manually edit it again.

Don't see the edit button? You need to use your CRM to change your contact's gift area - head over to your CRM and remove the current LoLo tag from your contact. Apply the new tag for the new zone you'd like to assign the contact to.

2. For a temporary change, you can edit the gift to add or remove contacts on that gift specifically.

• When gifts are ready in your account, click on "My Gift Campaigns" and then click "Edit" to the right of the gift you'd like to make changes to.
• Click the "Edit Recipients" button in the top right corner.
• You'll see a list of your contacts with checkboxes next to each name. Check the box to include a contact on this gift, or click the checked box to remove the checkmark and remove the contact from this gift.
• Click "Save and Next" at the top, above your contact list.

This edits only the specific gift - it does not make permanent changes to your contact's gift assignment.

Don't see "Edit" next to your gifts? These changes can only be made inside the 48 hour window between when a gift becomes available in your account each month, and when it automatically sends.