You’ll be notified via email when a gift is redeemed by one of your recipients. You can also see who has redeemed in a couple different places throughout...

On average across all accounts we see a 5% redemption rate. This means that your recipients will each use 1-2 of the gifts per year. Some recipients will u...

At this time, LoLo is a completely digital program and gifts are received and redeemed via a smart phone or smart device. We would recommend that you don...

No, gifts cannot be printed. In order to ensure that gifts are only used once and to keep the process simple for local vendors, LoLo Gifts must be redeem...

We’re sorry, but when we curate a gift with a locally-owned merchant, the valid time period is determined and cannot be altered after the fact. Hopefully...