Managing Your Account

Help for managing your profile and more

How do I edit my name?
To edit how your name appears on your account: Log into your LoLo account.  Click on your name in the upper left hand corner (inside the black bar at the...
Tue, Apr 18, 2023 at 10:17 AM
Where does my name appear on my gift messages?
Your full name will appear in the subject line of the gift email, as well as the first part of the text message alert.  Your first name will appear as ...
Wed, Sep 30, 2020 at 4:44 PM
How can I make my gift message show my full name in the sign-off?
If you would like your full name to appear in the gift message sign-off, edit your name under your profile: Log into your LoLo account.  Click on your n...
Wed, Sep 30, 2020 at 4:48 PM
How do I edit my email address on my account?
To edit the email address on your account: Log into your LoLo account.  Click on your name in the upper left hand corner (inside the black bar at the top...
Fri, Jun 4, 2021 at 1:57 PM
How do I edit my phone number?
To edit how your phone number appears on your account: Log into your LoLo account.  Click on your name in the upper left hand corner (inside the black ba...
Wed, Sep 30, 2020 at 4:49 PM
How do I add my website link to my gifts?
To add your website link: Log into your LoLo account.  Click on your name in the upper left hand corner (inside the black bar at the top of the screen). ...
Wed, Sep 30, 2020 at 4:50 PM
How do I change my profile photo?
To add or update your profile photo: Log into your LoLo account Click on your name in the upper left hand corner (inside the black bar at the top of t...
Tue, Apr 18, 2023 at 10:23 AM
What are alcohol preferences?
Our alcohol preferences allow you to customize your account based on your beliefs about sending alcohol related gifts. Set to “Opt out of alcohol gif...
Tue, Apr 18, 2023 at 9:56 AM
How do I edit my branding?
To edit your email header color and add your brand logo and tagline: Log into your LoLo account.  Click on your name in the upper left hand corner (insid...
Wed, Nov 27, 2019 at 1:44 PM
How do I cancel my subscription?
We’re sorry to see you go! To cancel your subscription: Click on your name in the upper left hand corner of your account (inside the black bar) Choose th...
Tue, Apr 18, 2023 at 10:24 AM