Billing
Help with billing questions for your LoLo account
To update your card on file: Log into your LoLo account. Click on the your name in the upper left hand corner of the account, in the black bar. In ...
Tue, Jul 25, 2023 at 10:58 AM
If you've received a failed payment notice, please log in and update your card on file. To update the card on file: Click on the “Billing” tab on ...
Tue, Jul 25, 2023 at 10:56 AM
Billing occurs monthly at the time that gifts are sent. Your credit card on file will be charged as gifts are sending - when the “auto-send at” time...
Mon, Jun 7, 2021 at 3:17 PM
To see the following subscription details: Subscription renewal date Minimum contacts required for subscription Cost per recipient per month Click ...
Wed, Nov 27, 2019 at 2:07 PM
You will be billed for the number of contacts that are assigned to the gifts at the time of sending. At the end of each month our accounts reconcile - if...
Wed, Nov 27, 2019 at 12:13 PM
Billing takes place at the time of a gift send, and you will be billed for the number of recipients assigned to all gifts set to deliver. However, we d...
Wed, Nov 27, 2019 at 12:14 PM
No - you pay only the delivery fee at the time of gift sending. You do not pay anything if gifts are redeemed. LoLo pays the vendors back for each gift r...
Wed, Nov 27, 2019 at 12:14 PM
To switch your subscription: Click on your name in the upper left hand corner of your account (inside the black bar) Choose the “Subscription” option ...
Wed, Nov 27, 2019 at 12:21 PM
To switch your subscription: Click on your name in the upper left hand corner of your account (inside the black bar) Choose the “Subscription” option ...
Wed, Nov 27, 2019 at 12:21 PM
We’re sorry to see you go! To cancel your subscription: Click on your name in the upper left hand corner of your account (inside the black bar) Choose...
Wed, Nov 27, 2019 at 12:20 PM